Appointment Arrival
Please arrive for your appointment 10 minutes early.  If it’s your first time you’ll need to complete appropriate forms for specific services.

Medical Conditions
Please alert your Artisans or Beauty Engineers of any medical conditions that may have changed since your last scheduled appointment. It is VERY important for us to know in case we need to make changes in your treatment. THE WORKS respects your privacy in these matters.

We have specially designed treatments for expectant and nursing mothers. Please allow the spa team to guide you in selecting which treatments are most suitable for you during this special time. Unfortunately we do not offer any spa treatments during the first 12 weeks of pregnancy.

Appointment Scheduling
We welcome walk-ins and will do our best to accommodate you, but advanced booking is preferred at THE WORKS during our business hours.

Cancellation Notice
The Works asks for a 24-hour cancellation notice. If you need to cancel, please give us as much notice as possible. Rescheduling at the time of cancellation is suggested. We encourage you to arrive at least 15 min early, late arrivals may result in a shortened or forfeited appointment, as we cannot adversely affect the next customer.

To continue your experience at home, all our products used during your treatments are available at the reception. Ask one of our Operators and they’ll advise you on the most suitable products for your needs.

Gift Vouchers
Gift vouchers are available for all our treatments and are an ideal present for someone special. Gift vouchers are non-refundable and must be presented at time of treatment or purchase.

Method of Payment
We accept cash, check, debit, Visa, MasterCard, American Express, Gift Cards, Maintenance plans.

Gratuities are not included in the service price and are left to your discretion. Envelopes are provided at the reception for your convenience.

THE WORKS is not responsible for damage or loss of your personal belongings.  We recommend that you do not bring valuables to THE WORKS.

All treatments and rates are subject to change without notice.

© 2015 The Works | All photos, videos, etc are Trademarks of their respective owners.